Questions, honestly answered.
No fine print. No dark patterns. If something's not covered here, email Badia.Katambwa@bibanga.com.
How does Tiny Tutors work?+
Your child snaps a photo of a math problem (or types it in). The coach reads it, then walks them through the solution one question at a time — asking, hinting, and celebrating instead of just handing over the answer.
Does it give students the answer?+
No — that's the whole point. The coach uses guided questions (a Socratic approach) so kids reach the answer themselves. That's how confidence is built.
Why not just use ChatGPT?+
General chatbots are built for adults and will happily hand over the answer. Kapinga is scoped to your child's actual homework, never gives the answer away, asks for your consent before any voice features, and shows you what clicked in a parent dashboard. A general AI does none of that.
Why is guided learning better than an answer app?+
Answer apps make homework faster. Guided learning makes your child stronger. Kids who work through the thinking retain more, transfer skills to new problems, and stop needing an adult next to them.
Who is Tiny Tutors for?+
Families with kids in grades 1-8 who want a calmer homework hour and a more independent learner. It's also used by teachers, tutors, and grandparents who want a patient coach to sit alongside a student.
Can parents monitor progress?+
Yes. The parent dashboard shows sessions completed, time on task, topics mastered, areas needing practice, and a short encouraging weekly summary — designed to inform, not stress you out.
Can teachers or schools use it?+
Absolutely. Email Badia.Katambwa@bibanga.com about classroom access or educator pricing and we'll set you up.
What happens during summer?+
Billing automatically pauses every June and July. Your child keeps full access, your card isn't charged, and you don't have to cancel and re-subscribe. First charge back is August 1.
Is there a free trial?+
Yes — 7 days free, and no credit card is needed to start. You can also try Kapinga instantly with our live demo before signing up.
How much does it cost?+
$23.99 per month for your first child and $13.99 per month for each additional child. No add-ons, no gotchas. Add or remove children anytime.
How secure is my child's information?+
We have a zero homework storage policy — your child's work vanishes the moment the session ends. Nothing is kept, nothing is sold, nothing is shared. The coach is also scoped strictly to K–8 math homework, and payments are processed by Stripe, so we never see or store card numbers.
What if my child is beyond middle-school math?+
Right now the coach is tuned for grades 1-8. If your child needs help with grade 9+ math, the coach will politely let them know and point them to a better resource.
How do I cancel?+
One click, anytime, from the “Manage subscription” button in your account. No cancellation forms, no phone calls, no guilt trip.